About Us

As soon as your plans are reasonably set, give us a call. For airport transfers and hourly chauffeur work we typically only need a few hours' notice; for wine tours, weddings, special events, and Sprinter group transport, we recommend booking at least one to two weeks ahead — and earlier during peak season (May–October) and around major Bay Area events. We accept reservations up to a year in advance.

Three ways: our booking widget on the homepage, the contact form, or by calling +1 (415) 705-9199 — we answer 24/7. Most guests are confirmed within minutes by phone.

Yes. Hourly bookings include unlimited stops within the reserved window. For point-to-point trips, additional stops can be added at the time of booking — let us know each address so the chauffeur can plan the route.

Call or text +1 (415) 705-9199 directly. We frequently accommodate same-hour requests subject to chauffeur and vehicle availability — but pre-booking is always recommended for guaranteed service.

Nothing changes for you — we monitor every inbound flight automatically and adjust the pickup time. Whether your flight lands an hour early or three hours late, your chauffeur will be in the arrivals hall when you walk out. There's no charge for the wait.

For all airport arrivals we offer complimentary meet & greet — your chauffeur will wait inside the terminal at baggage claim with a name sign. You'll also receive a text message with your chauffeur's name, phone number, and live arrival ETA. If you can't find them, call our 24/7 line and we'll connect you immediately.

SFO (San Francisco), OAK (Oakland), SJC (San Jose / Mineta) and LAX (Los Angeles). For private terminals (Signature, Atlantic, KaiserAir, etc.) just include the FBO name when you book.

Every vehicle is stocked with complimentary bottled water, USB charging, climate control, and premium leather seating. Most vehicles include in-car Wi-Fi. The Maybach and Limo Sprinter add privacy glass, ambient lighting, and a champagne / bar setup on request. Full amenity lists are on the fleet page.

Yes. We provide infant carriers, convertible seats, and booster seats free of charge — just request what you need at booking and tell us the child's age and approximate weight. The chauffeur will install them before pickup.

Smoking and vaping are not permitted in any vehicle — California law and our own policy. Alcohol consumption is allowed for guests 21+ only, and only in the Limo Sprinter and Maybach (where it's stocked on request). Open containers are not permitted in sedans or SUVs.

Service animals are always welcome. For other pets, please let us know in advance — we'll do our best to accommodate, often by assigning a vehicle that's easier to clean afterward. A modest cleaning fee may apply.

All major credit and debit cards (Visa, Mastercard, AmEx, Discover), Apple Pay, Google Pay, and Zelle. Corporate accounts can be invoiced monthly. We don't accept cash for the trip itself, though cash gratuities for chauffeurs are always appreciated.

Gratuity is included on most reservations at the standard 20%, so you don't need to do anything. If you'd like to add more for exceptional service you can do so on the receipt or hand it to the chauffeur directly in cash — both are appreciated.

Sedans and SUVs require at least 12 hours' notice for a full refund. The Limo Sprinter, weddings, and multi-day road shows require seven days' notice. Full details and refund tiers are on our Cancellation Policy page.

Hourly bookings extended on the day are billed in 30-minute increments at the same hourly rate, subject to chauffeur availability. We'll let you know before the additional time begins.

Yes. Every chauffeur is fully licensed, background-checked through the California Public Utilities Commission (CPUC) and TSA, and our entire fleet is commercially insured well above the state minimum. We never use unmarked rideshare drivers.

Yes. Our standard service area covers SF, the East Bay, the Peninsula, Silicon Valley, Napa, Sonoma, and Los Angeles. We also handle long-distance transfers to Lake Tahoe, Carmel, Monterey, Big Sur, and beyond on request — and through partner networks we can arrange chauffeur service in most major cities worldwide.

Every vehicle is detailed before each trip — interior wipe-down of all touch points, fresh water bottles, vacuumed mats, and exterior wash. Vehicles are deep-cleaned weekly and serviced on a strict maintenance schedule.